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sridharp_mcf's avatar
sridharp_mcf
Contributor
14 years ago

Test Complete 7 not recording actions

Hi



We are using Test Complete 7.52.678.7, Enterprise version working on Window XP service pack 3, RAM 1 GB, 2.8 processor, with 80GB Hard disk environment, When we are recording the actions like click on links, enter values in to text boxes, click on Buttons  etc.., Test Complete not generating the recorded actions scripts. It is generating a simple scripts with out recorded actions like below. Initially the same problem solved by inistalling the script debugger file, again we are getting the same problem. We are not getting under the which scenario its not working. Please any one help me in this regard how to solve this problem.



Sub Test1


  Dim iexplore


  Dim page


  Dim page2


 

Set iexplore = Aliases.iexplore


Call iexplore.ToURL("http://98.129.65.215/hopes/Home.aspx")


iexplore.pageHopesHome.formForm1.tableHeaderBg1.cell.panelAdminBg.table.cell.panelDdtabs2.linkUcheader1Lnkadmin.Click


Set page = iexplore.pageWelcomeHopes


page.Wait


  page.formAspnetform.tableInnerheaderBg.cell.panelAdminBg.table.cell.tableCtl00WucheaderTblmainmenu.cell.panelCtl00WucheaderDivmainmenu.linkRoles.Click


  Set page2 = iexplore.pageRoles


  page2.Wait


  iexplore.pageRoleDetailsPage.Wait


  page2.Wait


  page.Wait


End Sub





Thanks in advance.





Regards,

Sridhar P

16 Replies

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  • sridharp_mcf's avatar
    sridharp_mcf
    Contributor
    14 years ago
    Hi



    I Observed that  only the first time if i restart the Test Complete..it is generation scripts correctly as per the actions,  again the next scripts getting same problem, please any one help me in this its very urgent.
  • sridharp_mcf's avatar
    sridharp_mcf
    Contributor
    14 years ago
    Hi



    I Observed that  only the first time if i restart the Test Complete..it is generation scripts correctly as per the actions,  again the next scripts getting same problem, please any one help me in this its very urgent.
  • sridharp_mcf's avatar
    sridharp_mcf
    Contributor
    14 years ago
    Hi





    Still we not found any solution for this problem, please any one help me in this, how to solve this issue, and let me know your comments on this.





    Thanks



    Sridhar P
  • AlexeyKolosov's avatar
    AlexeyKolosov
    Staff
    14 years ago

    Hi Sridhar,





    First of all, please try launching TestComplete under an administrator account and check whether the problem persists. Also, please make sure that browser zoom is set to 100% (see the "Preparing Web Browser" help topic (http://www.automatedqa.com/support/viewarticle/11934/) for more information). If none of the suggestions help, follow the steps below:

    1. Uninstall the tool.

    2. Remove the folder in which the tool was installed.

    3. Reboot the machine.

    4. Install the tool once again.

    5. Check whether the problem can be reproduced and let me know your results.


  • sridharp_mcf's avatar
    sridharp_mcf
    Contributor
    14 years ago
    Hi Allen,





    I tried to record the script as you suggested, Still Test Complete 7 fail to record the script. Please find the attached script screenshot.





    Thanks.



    Regards,

    Sridhar P


  • AlexeyKolosov's avatar
    AlexeyKolosov
    Staff
    14 years ago

    Hi Sridhar,





    We need to reproduce the problem in order to find its cause. Could you please let us know the actions which need to be performed during the recording (in particular, we need some credentials to login - as I understand, the issue occurs after you log into the system). I recommend that you contact us via our Contact Support form (http://www.automatedqa.com/support/message) regarding this.


  • sridharp_mcf's avatar
    sridharp_mcf
    Contributor
    14 years ago
    Hi Allen,





    I submitted my whole project suite, please find it at reference No. [Issue# M0079608] Web Submission - Objects not found during execution of recorded Test Scripts. 



    Still I haven't get any solution for recording from you. I received below reply from your support team  for recording issue. Please help in this issue, I am looking short hearing from you.. 



    "As far as I can see, your co-worker Ameen ( ameen.jinnah@lanworks.com.sg ), who is testing the same web site has already reported this problem in support cases M0079608 and M0079803. Please continue discussing this problem in the M0079803 support case with Allen.Also, in the future, please do not send us duplicated requests. This makes processing your requests much more difficult for us and delays the problem resolution due to the overheads introduced by the duplicated support cases. Thanks for understanding."







    Thanks.



    Regards,

    Sridhar P
  • AlexeyKolosov's avatar
    AlexeyKolosov
    Staff
    14 years ago

    Hi Sridhar,





    We failed to reproduce the recording problem on our side. So, it looks like the problem is specific to your environment. Please try the following:

    1. Reinstall IE and check whether the problem persists. If it does, follow step 2.

    2. Try disabling all IE plug-ins and check whether the problem persits. If it does, follow step 3.

    3. Uninstall TestComplete.

    4. Remove the folder in which the tool was installed.

    5. Reboot the machine.

    6. Install the tool once again.

    7. Check whether the problem can be reproduced and let me know your results.


  • sridharp_mcf's avatar
    sridharp_mcf
    Contributor
    14 years ago
    Hi Allen,





    I tried as you suggested, I tried to record the script by following the said three steps one by one, still the problem exists. Test complete doesn't record any script, simply its generating 'page.wait'  only,  please find the attached screenshot.



    Please suggest!, is there any other ways to solve this issue?





    Thanks.





    Regards,

    Sridhar P.


  • AlexeyKolosov's avatar
    AlexeyKolosov
    Staff
    14 years ago

    Hi Sridhar,





    Please follow the steps below:

    1. In the system registry, search for the TabProcGrowth value in the HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main key (if it is not present, add the value of the string type) and set it equal to zero. This will make IE 8 create only one process.

    2. Try recording the test again and check whether the problem persists. If it does, follow step 3.

    3. Examine the IE process in the Object Browser and send us an image which shows objects available in the process.