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sridharp_mcf's avatar
sridharp_mcf
Contributor
15 years ago

Test Complete 7 not recording actions

Hi We are using Test Complete 7.52.678.7, Enterprise version working on Window XP service pack 3, RAM 1 GB, 2.8 processor, with 80GB Hard disk environment, When we are recording the actions lik...
AlexeyKolosov's avatar
AlexeyKolosov
Icon for Staff rankStaff
15 years ago

Hi Sridhar,





First of all, please try launching TestComplete under an administrator account and check whether the problem persists. Also, please make sure that browser zoom is set to 100% (see the "Preparing Web Browser" help topic (http://www.automatedqa.com/support/viewarticle/11934/) for more information). If none of the suggestions help, follow the steps below:

1. Uninstall the tool.

2. Remove the folder in which the tool was installed.

3. Reboot the machine.

4. Install the tool once again.

5. Check whether the problem can be reproduced and let me know your results.