yingkai1208
11 years agoContributor
Unable to find an activated license
Hi,
I think I encountered an odd issue. When I launch Testcomplete 10 in a machine(machine B),
it gives me the warning message: Unable to find an activated license. I have done the following checks:
1. My company has two floating license for Testcomplete. I could launch TestComplete 10 in another machine (machine A). I think it means the License Manager PC is available and the license is activated.
2. In machine B, I could launch TestComplete 9. I think it means machine B could connect to the license machine PC.
I installed TestExecute in machine A this morning, so I doubt that it could cause this issue. Therefore I did a further check:
In the License Manager of TestComplete 10 in Regedit. I found the value of lastServerName is machine A's name, rather than license server PC's name.But the weird thing is when I check the regedit in machine A, the value of LastServerName is also machine A's name.
Could I ask:
1. how could this issue be solved?
2. What TestComplete actually does when I enter the license manager PC's name in the field of Specify Search Parameters in http://localhost:1947/_int_/config_to.html, and then Click Submit. I think this action should change the value of LastServerIP, LastServerKey and LastServerName. But actually, the values for these three parameters do not change. Could you give me some idea about the nature of these three parameters in Regedit?
Cheers.
Kai
I think I encountered an odd issue. When I launch Testcomplete 10 in a machine(machine B),
it gives me the warning message: Unable to find an activated license. I have done the following checks:
1. My company has two floating license for Testcomplete. I could launch TestComplete 10 in another machine (machine A). I think it means the License Manager PC is available and the license is activated.
2. In machine B, I could launch TestComplete 9. I think it means machine B could connect to the license machine PC.
I installed TestExecute in machine A this morning, so I doubt that it could cause this issue. Therefore I did a further check:
In the License Manager of TestComplete 10 in Regedit. I found the value of lastServerName is machine A's name, rather than license server PC's name.But the weird thing is when I check the regedit in machine A, the value of LastServerName is also machine A's name.
Could I ask:
1. how could this issue be solved?
2. What TestComplete actually does when I enter the license manager PC's name in the field of Specify Search Parameters in http://localhost:1947/_int_/config_to.html, and then Click Submit. I think this action should change the value of LastServerIP, LastServerKey and LastServerName. But actually, the values for these three parameters do not change. Could you give me some idea about the nature of these three parameters in Regedit?
Cheers.
Kai
- Hi,
As informaed by support team regarding a similar kind of ticket, once the tool is upgraded to TC 10, you can't use both TC 10 and TC 9 simultaniously.
Hope this will be helpful.