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yingkai1208's avatar
yingkai1208
Contributor
11 years ago
Solved

Unable to find an activated license

Hi,  I think I encountered an odd issue. When I launch Testcomplete 10 in a machine(machine B),  it gives me the warning message: Unable to find an activated license. I have done the followi...
  • gid_216's avatar
    gid_216
    11 years ago
    Hi,



    As informaed by support team regarding a similar kind of ticket, once the tool is upgraded to TC 10, you can't use both TC 10 and TC 9 simultaniously.



    Hope this will be helpful.
yingkai1208's avatar
yingkai1208
Contributor
11 years ago
Hi, 



Thanks for reply.



I will delete TC 9.



Could I also ask a quick question: (I have raised this issue to your support team, sorry for double raising.)




In the manual, it says - 


Before You Install


• Make sure that the computer where you are going to activate the license is a physical computer that meets the system requirements and has no other TestComplete licenses activated on it.

 


Could I put licenses of TC 9 and TC 10 on the same machine? If the answer is No, I need to deactivate license of TC 9 in the license machine before activating license of TC 10 in that machine.

 


Cheers.


Kai