Solved
Unable to activate floating license.
Followed steps from here:
https://support.smartbear.com/testcomplete/docs/licensing/key-based/activating/floating-user.html
Even though I have a valid floating license , the activation attempt failed giving
I picked the wrong option to activate my license:
I used 'Find a Floating User License' instead of 'Use a SmartBear ID-based license.
