We evaluated TestComplete 9.31 last year to see if we can replace our current software automation tool. One of the things we looked at was the source control in TestComplete. I followed the instructions and installed the CollabNet Subversion Client on the two machines we used during the automation and without any problems the source control was working.Since then we purchased the product for all our TA's and upgraded to TestComplete 10. The two computers that was used during the evaluation is still able to access our svn repository without problems, however any new TestComplete 10 installation on another machine combined with the CollabNet Subversion Client does not work. When you select File | Source Control > Open From Source Control... the Select SCC Provider dialog box is empty.I have tried all kinds of versions of the client and changed the order in which I install the products but nothing seems to work. I also tried it on different computers.This is very strange as we have two TestComplete 10 installations working without problems.Any help or suggestions would really be appreciated.

Hi Mathijs. Like I mentioned I have tried this with all diffirent versions and so far the later version, 1.8.3, works 100%. No problems picked up.

Hi Jannie,Just a wild guess: aren't those machines that you have problems with have 64-bit OS and you installed 64-bit SCC provider on them? If so, try to install 32-bit provider's version.

Hi Alex. The machines are all 64-bit, but I am using the 32-bit version of the client. As mentioned before we have two machines where the source control are working, both 64-bit.

Hi Jannie,64-bit OSes are not a problem, but the possible case might had been in the fact that TestComplete is 32-bit application and thus cannot access and use 64-bit SCC provider.Sorry that my guess appeared to be non-relevant...

Update:I see this as a work around and not really a solution, but at least we can carry on.If I uninstall TestComplete, install the CollabNet SubVersion Client first and then reinstall TestComplete it picks up the SCC provider and we can procede to open project from source control.This is just a pain because I now need to deactivate and renew licenses in the process, but I have no choice but to do this.Maybe someone can explain to why this is and I will accept it as the solution? Services that needs to be stopped etc.2 re-installs down 9 to go... :-)

TestComplete 10 and CollabNet Subversion Client

Momentum_Suppor
Occasional Contributor
11 years ago
Hi Mathijs.

Like I mentioned I have tried this with all diffirent versions and so far the later version, 1.8.3, works 100%. No problems picked up.
AlexKaras
Champion Level 3
11 years ago
Hi Jannie,

Just a wild guess: aren't those machines that you have problems with have 64-bit OS and you installed 64-bit SCC provider on them? If so, try to install 32-bit provider's version.
Momentum_Suppor
Occasional Contributor
11 years ago
Hi Alex.

The machines are all 64-bit, but I am using the 32-bit version of the client. As mentioned before we have two machines where the source control are working, both 64-bit.
AlexKaras
Champion Level 3
11 years ago
Hi Jannie,

64-bit OSes are not a problem, but the possible case might had been in the fact that TestComplete is 32-bit application and thus cannot access and use 64-bit SCC provider.

Sorry that my guess appeared to be non-relevant...
Momentum_Suppor
Occasional Contributor
11 years ago
Update:

I see this as a work around and not really a solution, but at least we can carry on.

If I uninstall TestComplete, install the CollabNet SubVersion Client first and then reinstall TestComplete it picks up the SCC provider and we can procede to open project from source control.

This is just a pain because I now need to deactivate and renew licenses in the process, but I have no choice but to do this.

Maybe someone can explain to why this is and I will accept it as the solution? Services that needs to be stopped etc.

2 re-installs down 9 to go... :-)
AlexKaras
Champion Level 3
11 years ago
Hi Jannie,

> [...] I now need to deactivate and renew licenses [...]

Actually, if you reinstall the same version of TestComplete on the same machine, there is no need to deactivate the license - just uninstall TC keeping the license when prompted and install it back. The license should be picked-up without any additional actions.
TanyaYatskovska
SmartBear Alumni (Retired)
11 years ago

Hi Jannie,

As you installed TestComplete on the computer before installing the SCC provider, TestComplete didn't install the corresponding plug-in. Thus, to install the plug-in, TestComplete should be reinstalled, or the TestComplete installation process should be launched in Modify mode.

As for the licenses, Alexei is right - there is no need to deactivate the license when uninstalling. Newly installed TestComplete will catch the license activated on the computer.
Momentum_Suppor
Occasional Contributor
11 years ago
Hi guys.

Thanks for the feedback and suggestions.

I tried to modify the installation to see if it picked up the svn client, without any luck.

So, I did a reinstall without deactivating the license which speeds up the process a lot.

But for future reference it is advisable to first install the Collabnet Subversion client and then install TestComplete to avoid the reinstall of TestComplete.

Thank you once again for all the help.
mgroen
Frequent Contributor
11 years ago
I have similar situation:

I have installed TC10 first, after that I installed CollabNet Subversion client 1.7.9.

In TC the SCC selection box remains empty.

I guess re-installing/modifying TC installation would be the best approach now?
TanyaYatskovska
SmartBear Alumni (Retired)
11 years ago

Hi Mathijs,

Run the TestComplete installer in Modify mode - additional extensions will be installed.