The Firefox.exe Process Crashed
We are regularly getting the 'firefox.exe process crashed' message. When opening the dump file in Visual Studio the exception information indicates a breakpoint was encountered. I'm assuming this is ...
Forum Discussion
Hi William,
I also faced that issue on TC 9.31. I tried with following solution it worked for me
1. Initially close the browser then add 500ms delay then terminate "firefox.exe" if exists
2. Add the "firefox.exe" process into the Freeze Diagnostics with 60000ms timeout
alos please refer http://support.smartbear.com/viewarticle/56438/?_ga=1.216922005.2030783571.1436173178
http://support.smartbear.com/viewarticle/56650/?_ga=1.3460147.2030783571.1436173178
Thanks,
Kamal
Hi,
Also, the Report Generator tool provided with TestComplete (see help for more details) might help to get the dumps of both FireFox and TestComplete when the problem occurs which may help either FireFox or TestComplete Support to figure out what is the reason for the crashes.
I've investigated how / where to submit a bug with firefox but gave up. I've created a support ticket with SmartBear and included the log and dump file and hopefully they can fix it or exercise some influence over firefox and get this resolved. We've been fighting memory issues for a long time and now have multiple close / wait / and re-open browser steps in our tests.
- TanyaYatskovska
Alumni
Thanks William,
Please keep us informed.
A new patch has been put out for Firefox at of 10:19am 7/17
I have not had a Firefox crash since then.
