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nisgupta's avatar
nisgupta
Valued Contributor
5 years ago

testEecute tests Firefox 83 is getting crashed

We are running testExecute tests and firefox is getting crashed.  TestExecute version is 14.71 Firefox version is 83 64-bit.   Also how we can open the dump file ? as shown under the details tab?...
  • nisgupta's avatar
    nisgupta
    5 years ago

    Got the updates from the support - that there was an unhandled exception when a firefox tab is updated. They found this exception and added handling to the code. they have provided the patch. I am still working with this patch.

     

    Thanks

    NG

nisgupta's avatar
nisgupta
Valued Contributor
5 years ago

Marsha_R 

 

Well with testcomplete we are not running multiple times. Our job run multiple times . 

Firefox is getting crashed randomly. We do not have the probelm with the firefox version 80. 

 

 

  • nisgupta's avatar
    nisgupta
    Valued Contributor
    5 years ago

    Marsha_R 

     

    the problem is I am not able to open the DUmp file

     

    Thanks

    NG 

    • Marsha_R's avatar
      Marsha_R
      Moderator
      5 years ago

      Does your test close all instances of Firefox at the end?  If not, the multiple runs could be piling up on the processes.

       

      The documentation that I linked to says that the dump file should open from the link in the details.  If that doesn't work for you, then you should ask Support that question.  Here's the direct link for that:

      https://support.smartbear.com/message/?prod=TestComplete

      • nisgupta's avatar
        nisgupta
        Valued Contributor
        5 years ago

        Marsha_R 

         

        We are killing the firefox browser process before the start of new tests. in the end we  close the firefox browser. 

        Then for anothe tests we again kill the browser processes before the start so on.