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nisgupta's avatar
nisgupta
Valued Contributor
4 years ago

testEecute tests Firefox 83 is getting crashed

We are running testExecute tests and firefox is getting crashed.  TestExecute version is 14.71 Firefox version is 83 64-bit.   Also how we can open the dump file ? as shown under the details tab?...
  • nisgupta's avatar
    nisgupta
    4 years ago

    Got the updates from the support - that there was an unhandled exception when a firefox tab is updated. They found this exception and added handling to the code. they have provided the patch. I am still working with this patch.

     

    Thanks

    NG

  • nisgupta's avatar
    nisgupta
    Valued Contributor
    4 years ago

    Marsha_R 

     

    Well with testcomplete we are not running multiple times. Our job run multiple times . 

    Firefox is getting crashed randomly. We do not have the probelm with the firefox version 80. 

     

     

    • nisgupta's avatar
      nisgupta
      Valued Contributor
      4 years ago

      Marsha_R 

       

      the problem is I am not able to open the DUmp file

       

      Thanks

      NG 

      • Marsha_R's avatar
        Marsha_R
        Moderator
        4 years ago

        Does your test close all instances of Firefox at the end?  If not, the multiple runs could be piling up on the processes.

         

        The documentation that I linked to says that the dump file should open from the link in the details.  If that doesn't work for you, then you should ask Support that question.  Here's the direct link for that:

        https://support.smartbear.com/message/?prod=TestComplete