Forum Discussion

vijay6105's avatar
vijay6105
Contributor
13 years ago

TestComplete not responding

Hello,





I'm working on Windows application using TestComplete 8.70 version. During execution we are facing lot of problems like application is crashing or TestComplete not responding or system is hanged. 



I guess it could be because of memory issues. But the problem is while execution we get some unhandled exceptions saying you want to continue or quit and Microsoft Exceptions saying you want to send or don't send error report. There is also just-in-time debugger popups sometimes when exception occured saying do you want to debug. Now when these exceptions comes application doesn't respond and we have to close the application and reopen to continue. Problem is during execution TestComplete is not running and pausing when those exceptions come, it is even not responding only if we close the application then it is continuing to run. As our tests run for more than one day it is difficult to close the application and start again. 



Can anyone suggest a  solution to this problem as this exceptions occur, TestComplete could handle it and do not stop execution.   like event manager or any code needs to be added/settings in TestComplete 

 


  • vijay6105's avatar
    vijay6105
    Contributor
    13 years ago
    Hello,

     



    TestComplete is hanging and not running whenever any exception occurs in the application. Can any one suggest a solution to how to continue with execution without closing/stopping TestComplete 
  • rajeshthomas's avatar
    rajeshthomas
    Contributor
    13 years ago
    Hi Vijay,



    Just saw you post. I did face this issue for long time while ago.



    If the testing application crashes, the test complete is also freezed. And only when you close the crashed the software, the test complete resume its testing. i have imformed SmartBear regarding  this, they asked me to send file.. but their response is "it is working fine as their system" . 



    Did you come across any solution?



    regards

    Rajesh Thomas
  • gk1970's avatar
    gk1970
    Occasional Contributor
    13 years ago
    Hi Vijay,

    Create a event handler function for the event OnLogError. something like


    For process_count = 0 To Sys.ChildCount - 1


     process_count = 0 .ChildCount - 1

        Set p = Sys.Child(process_count)




        if p.ProcessName ="iexplore" then


            Log.Message(" IE instance : " &process_count & " :: " & p.ProcessName)


            Call aqUtils.Delay(2000,"Delay for closing : " & p.ProcessName)


            p.Close


        end if

    ' If there are other processes which brings up windows or dialogs, pls. do the same as above


    Next



    Similarly for UnexpectedWindow also create a event handler to handle the unexpected window like


    Sub GeneralEvents_OnUnexpectedWindow(Sender, Window, LogParams)


    if LogParams.str="Unexpected window" then


     


     


    Log.Message(" Full name of the unexpected window : " &Window.FullName)


    Window.Close()


    else


     


     


    Log.Message(" Full name of the unexpected window : " &Window.FullName)


    Sys.Process("iexplore").Window("#32770", "Windows Internet Explorer", 1).Close()

    end if



    HTH



    Girish

  • vshtadlin's avatar
    vshtadlin
    12 years ago
    Have the same issue with v9.1 and v9.2 [OS - Win7 Enterp, x64]