TestComplete Doesnt Respond

Hi Anand,



8.0 is a very old version and a lot of problems were fixed since then. Please update TestComplete to the latest version which is 8.50 and check whether the problem occurs with it.

Hi David,



Thanks for the quick reply.

I am running TestComplete 8.50.618.7 on Windows 7.

Initially had a problem with the Microsoft Script Debugger later installed it and the problem is fixed.

But then also nothing really happens. When i click on "Run" icon, it pretends like executing, but it is actually frozen.

Couldnt really find out the root cause for it:( i have read the additional requirements for the TestComplete. i have installed all the required stuffs.



Thanks,

Anand.S

Hi Anand,



Is the tested application started when you click the Run button? Can you run a simple test that just posts a message to the test log?

function test()


{


  Log.Message("test");


}

To investigate the problem and to find its cause, we need additional information on the issue. To collect this information, please follow the steps below:


1. Download the Debugging Tools for Windows x86 package and install it.




2. When TestComplete hangs, open the Start | Run... dialog and execute the following command:


"C:\Program Files\Debugging Tools for Windows\windbg.exe" -pn TestComplete.exe -Q -pd -c ".dump /m C:\Dump1.dmp;q"



This command will make WinDbg write a memory dump of the TestComplete.exe process to the "C:\Dump1.dmp" dump file. After the dump is written, WinDbg will be closed.




3. Correct the dump file name in the above command (for example, change it to TestComplete2.dmp), wait for two minutes and execute these commands again.




4. Repeat step 3.




5. Send all the generated dumps to us using the Contact Support form.