TestComplete Doesnt Respond

Hi Anand,



Is the tested application started when you click the Run button? Can you run a simple test that just posts a message to the test log?

function test()


{


  Log.Message("test");


}

To investigate the problem and to find its cause, we need additional information on the issue. To collect this information, please follow the steps below:


1. Download the Debugging Tools for Windows x86 package and install it.




2. When TestComplete hangs, open the Start | Run... dialog and execute the following command:


"C:\Program Files\Debugging Tools for Windows\windbg.exe" -pn TestComplete.exe -Q -pd -c ".dump /m C:\Dump1.dmp;q"



This command will make WinDbg write a memory dump of the TestComplete.exe process to the "C:\Dump1.dmp" dump file. After the dump is written, WinDbg will be closed.




3. Correct the dump file name in the above command (for example, change it to TestComplete2.dmp), wait for two minutes and execute these commands again.




4. Repeat step 3.




5. Send all the generated dumps to us using the Contact Support form.