Pres sales question, but sales does not respond...
I had a question about TestComplete so I reached out to sales 12/31 and I got a reply from someone that asked me to fill out a form about myself. I did and I sent it back. And then.....nothing.
A week later I emailed again asking if I could get a reply. And....nothing.
Since then I found my answer to that question on this very helpful forum. But I have a new pre sale question. Where do I go to get it answered please? info@smartbear.com is not working (for me at least). It did not go to spam. I got the one reply from SmartBear and silence since then.
I just want to know the after year 1 costs for the products I am looking at:
-Node locked TestComplete for Desktop
-TestExecute
Thank you!
Hi kf,
info@smartbear.com should work. It's strange that you didn't get a response.
Could you please submit the "Sales Inquiry" request from this page?
https://support.smartbear.com/message/?prod=TestComplete
In the meantime, I'll try to find your account manager and ask her to contact you.
Sorry for the inconvenience.
kf wrote:
...
Since then I found my answer to that question on this very helpful forum.
...BTW, thanks for such great feedback about the Community :)
