Forum Discussion

iamraj09's avatar
iamraj09
Contributor
10 years ago

smartbear.example.orders is not detected on the Sony device

Hello Everyone,     I am trying to run the Order application which has been provided with the Test Complete. I am able to instrument and launch the application using the scripts, but the process i...
Android
Hybrid Application
Object Recognition
iamraj09's avatar
iamraj09
Contributor

Hello Tanya

 

I am using the trial version at the moment...can I use the same old key, if I update it to the latest version..? Becasue I still have 25 days left on the trial version.?

 

Best Regards,

Guru Raja. 

TanyaYatskovska's avatar
TanyaYatskovska
SmartBear Alumni (Retired)
10 years ago

You can request the trial one more time and update the product. There is no need to activate the trial license one more time.

  • iamraj09's avatar
    iamraj09
    Contributor
    10 years ago

    Hello Tanya,

     

     

    I have download and installed the newer version of TestComplete i.e., 11.20, but the problem still exists. Test Complete can run the application but cannot identify the application components. When I run the troubleshooter the following window is appeared. Please find it in the attachment.

     

    Best Regards,

    Guru Raja