Issue with 'Keys' Operation
I just updated to Chrome version 140.xx and the keys operation has stopped working like it did before. When trying to enter text into a text box it targets the tab groups button in the upper left hand corner of the browser, beneath the 'go back' button. The test seems to work if I remap the object and replace it with the 'Set Text' operation. I am running on the patched version of TestComplete 15.76 and I am waiting to upgrade to the latest release. I am wondering if anyone else is having this issue with 15.77? Thanks for your time!222Views1like11CommentsWindows form not always recognized in property checkpoint
I have added existing tests from one project into a second project. I run a test that includes one of the tests from the 1st project. In this test I first do a WaitAsChild operation witha 90 second timeout and I can see that the form is open in lest than the 90 seconds. Then I run a property checkpoint to check if a form is VisibleOnScreen. Sometimes TestExecute will give an error that it can't find the Aliases.AppName.FormName. Other times it works fine. After a failure if I readd the tests to the 2nd project it works fine. NameMapping is the same in both projects. Any suggestions how to prevent this problem?70Views0likes9CommentsAn increase in OCR API failures
Hi there, i'm wondering if anyone else has noticed a change in the performance of the OCR API? We run a test suite daily which likely has ~500 OCR API calls. Up until about a month ago, I'd only ever seen one OCR API failure, however we are now getting 3-4 a day with nothing else changing in regards to the test suite and hardware it's run on. The error is 'Failed to connect to https://ocr.api.dev.smartbear.com. A connection with the server could not be established.' I have raised with support, but they only really had assistance for if the OCR API wasn't working at all, which isn't the issue here, just the reliability. Does anyone have any advice on what could potentially cause an increase in these failures? (or any troubleshooting steps) Or, has anyone else noticed the same trend?Solved120Views0likes7CommentsUsing citrix workspace with testcomplete (virtual machines)
Hi everyone, thanks for ur time. I'm planning to use testcomplete to do some testing in a pre-productive environment, but in this environment all the apps are hosted in citrix workspace. In context, in this environment there are multiple machines to use, but Citrix actually runs on another host and is launched as a virtual machine on the pre-production machines. Idk how testcomplete will react to the virtual machine because I'm thinking in two scenarios: Installing Testcomplete in the preprod machines and see how it reacts to apps launched on citrix. Installing Testcomplete in the citrix workspace host machine, but idk how it'll react launching from citrix workspace and working alongside other app and testing on it. It's kinda difficult to install things on this environment, so I don't wanna miss my bullet and time trying to convince people to install TC and, at the end of the day, it doesn't work at all. Thanks for reading and for your help/recommendations. Have a great daySolved78Views0likes4CommentsHandling multiple selectors for same object
My web app has a grid. I can switch views and the table shows different data. I want to map the objects in the first row for each column in the grid for both views. Currently, I have one object that has two selectors depending on the view: (//div[@col-id="PolygonDescription" and @role="gridcell"])[1] (//div[@col-id="TrackingNumber" and @role="gridcell"])[1] function test() { //Log Tracking Number Log.Message(NameMapping.Sys.browser.pageCenterView.panelTrackNum.contentText); //Switch to other tab NameMapping.Sys.browser.pageCenterView.buttonTabManifestlistTerritory.Click(); //Log Description Log.Message(NameMapping.Sys.browser.pageCenterView.panelTrackNum.contentText); } This is currently working but it's little slow because it's trying to find the first selector first. My question is, is there a better way to handle this?Solved162Views0likes4CommentsPOWERBUILDER & TESTCOMPLETE
Just wondering is there a workaround with the MSAA (pbdw*) to accommodate Powerbuilder 2019 & 2022. We migrated to 2019 and I remapped all of the datawindows in TestComplete so it would be recognized during runtime. Again, we migrated to 2022 and I'm to the same issue. I know about the supported version... Supported PowerBuilder Versions With TestComplete, you can create and run tests for applications created with PowerBuilder Classic version 12.0, 12.5, 12.5.2 and 12.6. I saw other posts with similar questions regarding the same issue. Support ticket created Thanks πSolved572Views1like3Commentscan not identify prompt by using Object Spy
run Edge as manager(administrator) role can identify prompt by Object Spy, but run Edge as sysoptest(administrator) role can not identify prompt( can identify normal elements), how to solve this? confirm. alert or other prompt can not be identified by Object Spy. TestComplete version 14.93, edge version 87, tescomplete extension are all installed and enabled,web settings are all the same.Solved123Views0likes7CommentsInteracting with an Infragistics UltraOptionSet
I've been tasked with automating a legacy (desktop MFC/WPF) UI that includes an Infragistics UltraOptionSet. TestComplete is unable to see "inside" this control, and does not provide explicit support for it. It's possible to call the .NET `set_CheckedIndex` method through script routines, but that is less than ideal as it 1) Does not mimic how a user would actually select an item in the radio button group 2) May not trigger various UI events that update things like validation, visibility, etc. in other controls. What are my options here?Solved70Views0likes4CommentsCritical Issues with TestComplete 15.68.8 x64 β OCR, Recording, and Browser Stability Failures
Over the past 7β10 days, we have encountered persistent and critical issues with TestComplete version 15.68.8 x64 that are severely impacting our ability to perform automated testing. These problems have rendered the tool nearly unusable in our daily QA workflows. Specifically, we are experiencing the following major issues: β OCR functionality is not working β the tool fails to recognize on-screen elements, blocking all tests that rely on visual recognition. β On-Screen Action is unresponsive β we are unable to interact with the interface to add actions directly from the screen. β Recording does not capture any actions β mouse clicks, text input, and other events are not recorded. π Frequent need to restart TestComplete β the application must often be closed and reopened in order to function, and even then, inconsistently. π₯ TestComplete is terminating browser sessions unexpectedly β browser instances used during test execution are being shut down randomly, causing test failures and data loss. β οΈ Impact on Workflows: Key regression and smoke test suites are blocked. QA automation is significantly hindered. Time is wasted, productivity is reduced, and thereβs an increased risk of untested code reaching production. The tool is currently in a non-working state for reliable daily use. π§© Environment Details: TestComplete Version: 15.68.8 x64 Issue onset: Within the last 7β10 days OS: Windows 10 / 11 (please insert the exact version if needed) Standard restart and troubleshooting attempts have not resolved the issues. β Request: We kindly ask for an urgent investigation and resolution. Please confirm whether these issues are known, whether a fix is being developed, and if any temporary workarounds are available. A quick response would be greatly appreciated to restore productivity.143Views0likes5Comments