Forum Discussion

ivanR's avatar
ivanR
Occasional Visitor
4 years ago

Installation failed error code 65584

I'm having this problem. I can't proceed to install TestComplete. We already have our license server setup in office and I am installing from my laptop at home. I tried both when connected to office...
Installing
charlzpaul's avatar
charlzpaul
Frequent Visitor
4 years ago

Remove your hasplms service using hasplms.exe -r -kp. (More instructions are available in smartbear documentation)

NEXT MUST STEP:

DELETE THE FOLDER "Aladdin Shared" from C:\Program files\Common Files

Then install the service using hasplms.exe -i (More instructions are available in smartbear documentation)

 

Now install TestComplete. This may again stop the hasplms service. Check Services to see if it is running or not. If it is not running, Do the above steps to remove and re-install the service.

 

After this try testcomplete and it should work