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BBMI's avatar
BBMI
Occasional Contributor
5 years ago

Windows 7: installation TC 14.40 failed error 1603

Hello,
my PC configurations:
- Windows 7 service pack1
- Intel pentium 3 GHZ
- 4 GB RAM
- OS 32 and 64 bit OS
==> installation of all versions of TestComplete until 14.30: OK
However, the installation of version 14.40 of TestComplete does not succeed ==> display of Error 1603.

NB: I installed on 2 different workstations in Windows 10 ==> OK, and on 2 different workstations in Windows 7 ==> KO.

Thanks for your help
Very cordially,

  • sonya_m's avatar
    sonya_m
    5 years ago

    Thank you Marsha for looking into this!

     

    BBMI I found your support case (#00443693), and see that the Support Team identified this as a known issue that seems to be machine-specific. The current workaround is to stay on v. 14.30 until a fix is found. I will mark this as a temporary solution here. Please share the final result with the Community too, when you have it. Thank you.