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Unfortunately that did not work.
I searched the registry and could not find anything similar or SmartBear related,
I checked I could Create a Registry key and value - all okay (I then deleted it okay)
I re-ran the install and got the same error here's the full log:
14:25:26:
14:25:26: Start
14:25:26: Computer: <I removed this from the log output>
14:25:26: Version: 14.74.437
14:25:26: Start
14:25:26: Proceed
14:25:26: Finalize
14:25:26: End
14:25:26: Start
14:25:26: Proceed
14:25:26: Finalize
14:25:26: End
14:25:26: >>Reading the packed content...
14:25:26: Scenario count: 1
14:25:26: An empty scenario is detected.
14:25:26: >>Waiting for background tasks to complete.
14:25:26: >>Finishing...
14:25:26: All operations are complete.
14:25:26: Scenario player has finished playing all the scenarios.
14:25:26: Start
14:25:26: None of the known products is installed.
14:25:26: IsUninstall: False
14:25:26: Checking the installation environment
14:25:26: TPreconditionsPage: Enter
14:25:26: TPreconditionsPage: Check actual
14:25:26: Proceed
14:25:26: Finalize
14:25:26: End
14:25:31: Error message: "TestComplete.exe is running."
14:25:31: Exit with code: 1
Definately nothing installed. Any other suggestions welcome
You were correct in your earlier post. You need an internet connection to install.
https://support.smartbear.com/testcomplete/docs/general-info/system-requirements.html
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