Image Evidence Disappearing from Test Steps in Zephyr
Hello everyone, We are facing a critical situation during our test cycle executions. For tests with multiple steps, our QA team is attaching images to each individual step as execution evidence. However, these images are failing to save and disappear entirely after being attached. We were previously provided with a temporary workaround—copying and pasting the images directly using the right-click menu—but this method is no longer working. We are still consistently losing our evidence images. We urgently need support or guidance to resolve this issue, as it is a critical blocker for our daily operations. Zephyr is failing in a core functionality, and we are opening this discussion to see if anyone else has encountered this and to find an immediate, permanent solution. Thank you in advance for any help.
The server IP address could not be found while creating a test step
We plan to upgrade to Zephyr Scale. While evaluating it in the sandbox environment, we are getting the following error when adding a test step in the test type Jira issue type. "server IP address could not be found" What could be the issue?
Zephyr - Test Steps and Expected Steps are missing after importing tests to jira from excel sheet
Hi Team, After new update of zephyr I can see while importing tests from Excel sheet we observed that tests steps and Expected Steps are not showing, even for older tests also steps are missing. Please help on this how to resolve it.Zephyr Data Model - Databricks/PowerBI
I hope to import our Zephyr Data into Databricks (via the API) and produce BI dashboards in PowerBI. I want to produce BI dashboards around test coverage per release, test execution progress, traceability etc etc. Has anyone accomplished something like this and is there a data model available or do we need to build it from scratch ourselves in Databricks?
Color blind accessibility of Zephyr test execution results
Currently a 'pass' is green and a 'fail' is red. But these colors are notorious for color blindness problems and indeed, I am too colorblind to be able to see it without hovering over each dot individually. Could it not be possible to put a checkmark on the pass and a cross on the fail? It could keep it's color and massively increase accessibility for color blind people. Seems like a small effort, with big returns on legibility.
429 Rate limit reached '/testscript'
For the past two days, we have been receiving 429 errors when requesting the BDD body of a test case. https://api.zephyrscale.smartbear.com/v2/testcases/XXX-T1/testscript {'code': '429', 'error': 'Rate limit reached. Please try again after 5 minutes.'} Could you please clarify the situation? Have any new rate limits been introduced? Is this behavior described in the documentation?
All data deleted after upgrading to v8.0 via Jira/Atlassian
After upgrading "Zephyr - Test Management and Automation for Jira" via Jira/Atlassian all of our data has been deleted from Zephyr - tests cases, cycles everything The app showed as disabled, but after re-enabling nothing was brought back. I tried using links that I had saved elsewhere, but these cannot find the test case etc. I tried adding a new test case to see if this made anything happen, but again no luck. Any ideas on how to get this back?
