Half of my Test Player page is empty
Hello there! Half of my screen in the Test Player is just an empty footer, any advices?
Other pages seems to be displaying correctly.
Forum Discussion
9 Replies
- maksym_lytvyn
Staff
Hey there!
This issue is now resolved. The root cause was an outage affecting some regions of unpkg.com, which impacted Zephyr Scale. You can find more details on the incident report page here.
Thank you!
I'm guessing there was an update over the weekend, I'm facing the same issues this morning. Not working correctly with Edge or Chrome.
Similar issue with the Report feature where reports within the iframe aren't scrollable.Got the exact same issue:
Tested on win11, chrome/firefox/edge - all have this issue.
Zephyrfix this ASAP, this makes the test-player unuseable and my team rely on it.Got the exact same issue:
Tested on win11, chrome/firefox/edge - all have this issue.
Zephyrfix this ASAP, this makes the test-player unuseable and my team rely on it.SmartBear- for your immediate attention.
steve-salve, TestInPeace,
I raised a service desk ticket and they advised trying a hard reload:
https://help.codehs.com/en/articles/4951972-how-to-clear-your-browser-cache-and-hard-refresh
It appears to have resolved my issue, hope it helps you too!Did this.
No joy.Update: Just did ANOTHER hard refresh and now it's working - I'm guessing they pushed a fix while we were complaining.
My test player is completely blank. No luck from hard refresh. It's happening for everyone on our team so we cannot run any tests. Getting a completely empty div.
