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Getting this error installing 14.80: Unable to open the file C:\Program Files (x86)\SmartBear\TestCo

SOLVED
nathanginoza
Occasional Contributor

Getting this error installing 14.80: Unable to open the file C:\Program Files (x86)\SmartBear\TestCo

Hi All:

Installing TC 14.80 and getting this error:

Operation:
Extracting "C:\Program Files (x86)\SmartBear\TestComplete 14\x64\Bin\Extensions\Python
\Python38\Lib\venv\scripts\nt\python.exe"

failed with error:
Unable to open the file C:\Program Files (x86)\SmartBear\TestComplete 14\x64\Bin\Extensions
\Python\Python38\Lib\venv\scripts\nt\python.exe

 

Anyideas?

 

1 ACCEPTED SOLUTION

Accepted Solutions
ebarbera
Staff

Re: Getting this error installing 14.80: Unable to open the file C:\Program Files (x86)\SmartBear\Te

Hi @nathanginoza - 

 

For this type of error you will have to open a support ticket which you can do here: https://support.smartbear.com/testcomplete/message/

 

Cheers, 

 

Emma

View solution in original post

2 REPLIES 2
ebarbera
Staff

Re: Getting this error installing 14.80: Unable to open the file C:\Program Files (x86)\SmartBear\Te

Hi @nathanginoza - 

 

For this type of error you will have to open a support ticket which you can do here: https://support.smartbear.com/testcomplete/message/

 

Cheers, 

 

Emma

View solution in original post

nathanginoza
Occasional Contributor

Re: Getting this error installing 14.80: Unable to open the file C:\Program Files (x86)\SmartBear\Te

Thanks I opened a support case.
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