Forum Discussion

nisgupta's avatar
nisgupta
Valued Contributor
6 years ago

Window task scheduler + Firefox Preferences error

We are running TestComplete tests on TestExecute machine using Window Task Scheduler. The browser we are using is Firefox 69.0.3. Testexecute version is 14.20. OS Window Server 2012R2   We have s...
AlexKaras's avatar
AlexKaras
Champion Level 3

Hi,

 

The text of the message sounds like the browser was not started. Or not found by TestComplete. The latter may happen if the browser is started outside of TestComplete and with higher privileges than TestComplete.

Just to be on the safe side: when the sheduled task is executed you do have active not locked user session and the task is configured to start interactively within this session, isn't it?

 

nisgupta's avatar
nisgupta
Valued Contributor
6 years ago

AlexKaras 

 

here is what I am doing .

 

1. Remote desktop login to Testexecute machine

2. Create the batch file for testComplete project 

3. Create the Window  Scheduler and attach the batch file.

4. Set up the Trigger in the window scheduler - every 5 min and run upto 15 mins.

5. Ran the tscon utility from command line https://support.smartbear.com/testcomplete/docs/testing-with/running/via-rdp/keeping-computer-unlocked.html

6. Close the Remote desktop Window.

 

I am getting the errors if the Remote desktop window is closed. But if i keep it open then no issues. I am expecting after running the tscon utility from the command line we can close the remote desktop window and the Tests will run.

 

  • AlexKaras's avatar
    AlexKaras
    Champion Level 3
    6 years ago

    Hi,

     

    As per help article that you've referenced, tscon "returns the control to the original local session on the remote computer, bypassing the logon screen."

    By default, Windows Scheduler runs on behalf of Local System account (which does not have user desktop).

    You may configure your task so that it starts only when the certain user is logged-on - this is what must be done.

     

    However:

    > 5. Ran the tscon utility from command line [...]

    > 6. Close the Remote desktop Window.

    tscon requires administrative privileges in order to switch sessions. If it is started with proper permissions, Remote Desktop window is closed by the system when session is switched. The fact that you mention step 6 and your followup comment makes me think that your accound does not have elevated administrative permissions (Run As Administrator), thus session is not switched and your desktop is just closed by the system when you close your RDP window.

     

    > every 5 min and run upto 15 mins.

    TestComplete and TestExecute are single-instance applications. Even more - TestComplete cannot be started if TestExecute is running and vise versa. Thus, in order to be on the safe side, I would recommend to have launch frequency lower then the execution timeout.

     

    > 3. Create the Window  Scheduler and attach the batch file.

    Depending on how you start batch file execution, task will or will not wait for the batch to end execution. In addition, batch itself may or may not wait for the TestExecute to close. If the task does not wait for the batch to finish its job and batch does not wait for TestExecute, then the task will be completed within a second or two, while TestExecute may appear to be running for more then 5 minutes and this will prevent its subsequent start when the task is triggered again.

     

     

    • nisgupta's avatar
      nisgupta
      Valued Contributor
      6 years ago

      AlexKaras 

      Thanks for the updates .

       

      Should we run tsconutility after setting up the window task scheduler or before setting up the window task scheduler ?

      • nisgupta's avatar
        nisgupta
        Valued Contributor
        6 years ago

        May be i am not doing in correct manner.

         

        I ran tscon utility from commandline as an admin option after setting up the window task scheduler. So after this I will be disconnected from remote desktop . Tests are executed but getting the error due to the command window remain open and Test Execute attempt to perform an action on a zero sized window.