Forum Discussion

al666940's avatar
Occasional Contributor
6 years ago

When testing Excel on Windows, sometimes TestComplete hangs before even launching Excel

 Hey everyone!   I use TC and TE to test a proprietary plugin in Excel (WIN7 and WIN10, Office 2010, 2013, 2016)   I see that SOMETIMES (say 10% of the time), on WIN10, TC when launched just ...
  • tristaanogre's avatar
    6 years ago

    Since it's Windows 10, I'd suggest going to Tools | Options | Engines | General and turning off the option "Enable support for testing Windows Store applications".  It's an educated guess but that particular option enables access to Store based applications which may be suspended in the background, potentially causing this problem.  Disable that option, restart TestComplete and try again.