Upgrade Test complete 11.11 to 11.20 license issues
Hi,
I am trying to upgrade Test complete from 11.11 to 11.20 but having problems with licesing.
1. Uninstall Test complete 11.11 and also deactivated the license.
2. Generate a new key on license portal for this deactivated key.
3. Install the Test complete 11.20 and provides all the licensing details , got the message license has bee activated successfully even on the licensing portal it displays it is activated with machine name and time stamp.
4. But when I launch Test complete I am getting message unable to find an activated license.
Operating System: Widnows 8.1 Enterprise
I have done these steps twice but no luck. Any ideas?
IRISQATeam> Keep in mind that with the newer licenses, you have to also activate a Platform license as well as any module license that may want. If you don't activate a Platform license, TestComplete will keep complaining about not finding a license every time you try to run it.
VFixed> This sounds a little different. You may have had a comm problem with our License Activation Server and the initial attempt of license activation never really got through. We've had some moments of server problems in past week or so.