Forum Discussion

IRISQATeam's avatar
IRISQATeam
Contributor
9 years ago

Upgrade Test complete 11.11 to 11.20 license issues

Hi, I am trying to upgrade Test complete from 11.11 to 11.20 but having problems with licesing. 1. Uninstall Test complete 11.11 and also deactivated the license. 2. Generate a new key on license ...
  • joseph_michaud's avatar
    joseph_michaud
    9 years ago

    IRISQATeam> Keep in mind that with the newer licenses, you have to also activate a Platform license as well as any module license that may want.  If you don't activate a Platform license, TestComplete will keep complaining about not finding a license every time you try to run it.

     

    VFixed> This sounds a little different.  You may have had a comm problem with our License Activation Server and the initial attempt of license activation never really got through.  We've had some moments of server problems in past week or so.

VFixed's avatar
VFixed
Contributor

This happened with me 2 days ago. We have a node license and moved TC from my PC to a standalone PC so I had to generate a new key for the re-install. I know it sounds wonky but all I did was wait around 15 minutes and re-open TC and started the install all over again. Then the newly generated key was accepted. 

joseph_michaud's avatar
joseph_michaud
Moderator
9 years ago

IRISQATeam> Keep in mind that with the newer licenses, you have to also activate a Platform license as well as any module license that may want.  If you don't activate a Platform license, TestComplete will keep complaining about not finding a license every time you try to run it.

 

VFixed> This sounds a little different.  You may have had a comm problem with our License Activation Server and the initial attempt of license activation never really got through.  We've had some moments of server problems in past week or so.