Forum Discussion
Does anyone have an idea for the above issue? I'm the colleague of giacomoNegro and this issue appears frequently from some weeks (before, there was not this frequent issue), by making our nightly tests result not reliable, since we need to retry more times.
Is there any know issue with the SmartBear OCR Server?
Thanks!
Are you able to access https://ocr.api.dev.smartbear.com from a web browser?
- simonaferrara8 months agoFrequent Contributor
Yes, I can access to this site, and it redirect me to a swagger page:
- rraghvani8 months agoChampion Level 3
Is this the services that you are trying to access, or is it something totally different?
- simonaferrara8 months agoFrequent Contributor
We are using OCR with Intelligent Quality Add-On, within the automatic tests implementation.
- AlexKaras8 months agoChampion Level 3
Hi Simona,
I believe that you are talking about OCR functionality provided by the Intelligent Quality extension in TestComplete, right?
If the above is correct, then ocr.api.dev.smartbear.com is just a proxy that forwards data to Google OCR and I think that this is something that should be reported directly to Support via the https://support.smartbear.com/testcomplete/message/ form.
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