ThomasK
5 years agoNew Contributor
The OCR service failed to process the document.
Hello,
I have downloaded the v14.50.943.7 this morning. I have an error that occurs sometimes with OCR Service. It seems like it happens more often with some operations.
Here are the details:
Details:
Image dimension: 113x15
Size: 513 bytes
Hash: 18c02b0c8173e64391af1efd48ff757b
Request execution time: 500 ms
Server: https://ocr.api.dev.smartbear.com
Status code: 500 (Internal Server Error.)
Error message: could not extend file "base/16390/1706345.1": No space left on device.
Image dimension: 113x15
Size: 513 bytes
Hash: 18c02b0c8173e64391af1efd48ff757b
Request execution time: 500 ms
Server: https://ocr.api.dev.smartbear.com
Status code: 500 (Internal Server Error.)
Error message: could not extend file "base/16390/1706345.1": No space left on device.
What can I do to resolve this problem? Which file is it about? At server-side?
Thanks a lot!
Hi All
The OCR Services are up, now we are not facing any issues in this service