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PMularczyk's avatar
PMularczyk
Icon for Staff rankStaff
3 years ago

TestComplete issues with Chrome 113

Hey,   this is a general message about TestComplete issues with Chrome 113 Please note that the current version of our product may experience issues when used with Google Chrome 113. We apolog...
keyword tests
object recognition
test creation
web testing
jordansweeneyr's avatar
jordansweeneyr
Occasional Contributor
3 years ago

OK, this is to the point of ridiculousness.  If I didn't do MY job for what's been almost a week now, I wouldn't HAVE my job. 

 

I (and others) have waited patiently (although we shouldn't have had to) through yesterday when a fix was promised mid-week.  I am the testing manager for my organization and my ENTIRE TEAM has been unable to do their work because of this issue with the tool. 

 

I initially recommended Ranorex instead of TestComplete and this tool was forced on us.  Since then we had a previous issue - not being able to integrate with Zephyr and SmartBear tech support told us essentially - too bad. I feel like I am in that same situation again.

 

To recommend changing browser versions isn't only not possible in a managed organization - it is a TERRIBLE idea. Why would someone even waste time testing something other than what is being used throughout the organization?  I try to be positive and patient but this is NOT my idea of customer service and I would NOT be comfortable recommending a license renewal. 

 

PLEASE FIX THIS ISSUE - immediately and correctly. At the very least - COMMUNICATE about it so we all know what's going on and when we can get back to work. 

  • jsc's avatar
    jsc
    Regular Contributor
    3 years ago

    the damage done by

    * being surprised by the bug

    * not fixing the bug in reasonable time

    * terrible workarounds suggested

    * horrible communication

    is beyond imagination.

     

    although we are rather locked in to TestComplete on the part we are still using it, we had already had to discuss how we can force replacing it even faster.

    • mvandenberg2's avatar
      mvandenberg2
      Occasional Contributor
      3 years ago
      Same here. I had to vigorously motive the financial expense - seeing as their prices have skyrocketed. Now I'm sitting with pie on my face.
      We'll also be discussing a move.
    • prashantmohan's avatar
      prashantmohan
      Icon for Staff rankStaff
      3 years ago

      jsc, jordansweeneyr, goda_zu, breezerK, LRuoc

       

      Google rolled back their change and we tested internally to find that TestComplete does work with Chrome v113. Are you not seeing the same? Or are you referring specifically to the dropdown issue? Just want to clarify to ensure we're on the same page. 

      • BreezerK's avatar
        BreezerK
        Occasional Contributor
        3 years ago

        I am running Chrome 113.0.5672.93 & Edge 113.0.1174.35 (all updates managed by IT, of course, as it should be. I can't downgrade the browsers). Current version of TestComplete on my machine is 15.51.4.7. 

        With this version of TestComplete, basic xpath identification is not working in my test cases. Sure the browser is detected now, but that is not useful if xpath elements are not detected on the screen.
         
        Funny enough, I had one of my team members install an older version of TestComplete (15.49.6.7) and they are having no issues on Chrome 113.0.5672.93. I am going to downgrade TestComplete on my machine to that version and test it out as well (for those of you interested here).