I'm having a big issue with TestComplete. I do the recording of the test and then, when I play it, TestComplete does not recognize some objects that I've just recorded. If I Add Object sometimes it add another object, not recognizing the previous one, and sometimes it tolds me that the object already exists but when I try to use it TestComplete says "Object does not exist". The version is the 14.50.976 one
TestComplete is working fine, so it seems that the mapped object for "toolbarTitlebar" properties have changed. I suggested you compare both mapped object properties between your existing project and the new project, and see what's changed.
If you're using something like an "Id" property in your mapped object, then the Id number may be changing.
If you do see the property changing, then you can use wildcards to accommodate that.
https://support.smartbear.com/testcomplete/docs/reference/misc/using-wildcards.html
Here are some troubleshooting steps for Object Does Not Exist. Try those and let us know if you have questions.
Hi Masha, we tried to enable Self-Healing mode but the checkbox is disabled. The other tips present are not usefull for us because they don't refer to our problem. We can't understand why the first playback after the recording fails. (Log Error "Object "XXX" does not exist")
We want to share with you the last episode happened. We have a routine that is consolidated and verified few days ago. We just tried today to run it again but it does not work because more than one object does not exist. We report below one of the button that TS does not find. We tried to "update" but nothing happened because it is still red.
These are free videos that I suggest you go through that help with the Object Does Not Exist error. They give several options of what could be happening and how to fix it. They are pretty short but very helpful.
https://smartbear.com/academy/testcomplete/testcomplete-handling-the-object-not-found-errors-/
Yesterday I viewed those videos. They are useful but don't solve our issue. The problem isn't in the software that we are testing, it didn't change recently, but in TestComplete. Yesterday we red about the "Self-Healing", we tried to install it but we don't have the "Intelligent Quality" add. Could this Self-Healing solve our problems?
Thank in advance
Is this a Web or Desktop application?
If step 3 doesn't work. Can you confirm you have installed SmartBear Test Extension in the browser you are using.
Our application is a desktop application with an embedded web application in the center of the screen.
The path of the button, not complete, is the following:
Sys.Process("EWApplication").Window("LogicLab_MainFrame", "AHU_Large_1 - EcoStruxure™ Machine Expert - HVAC - C:\\Progetti_ESME\\AHU_Large_1\\AHU_Large_1.plcprj", 1).Window("XTPDockBar", "xtpBarTop", 1).ToolBar("TitleBar").Window("Shell Embedding", "", 1).Window("Shell DocObject View", "", 1).Window("Internet Explorer_Server", "", 1).Page("file:///C:/Program%20Files%20(x86)/Schneider%20Electric/EcoStruxureMachineExpertHVAC_BETA/Application/templates/TitleBar.html")
Do you recommend us to use css format? Thanks in advance
I mapped an object, disabling the option "Use extended find when possible" and now all the branches of the object tree are green. Why the object are css now?
