Forum Discussion
cunderw
10 years agoCommunity Hero
I was having the same problem as well and opened a support ticket. They suggested upgrading to 12.10 (we were using 12) and applying a patch they provided which seems to have solved this for us. Not sure if that patch is part of the latest release or not, but might just try that first and if there are still issues, open a support ticket.
herb_henderson
10 years agoOccasional Contributor
How did you get the patch to correct the issue?