Forum Discussion
irina_lukina
13 years agoSuper Contributor
Hi Ofer,
As far as I understand, you failed to create a support case due to the large attachment. If I'm right, please create a support case without the attachment, describe the problem there and also, please mention this thread in the text of the case.
After our Support Team gets your request, they will try to find the login details for the FTP and will provide you with the details.
Thanks.
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