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Additional information: I have discovered that this occurs when we upgraded our Android SDK to 6.0. Has anyone else been able to do this?
Possibly it is a bug in 11.30 version. I have faced the same trouble with iOS application. TC support team are already aware of this and preparing a patch. As a workaround you can try to downgrade to 11.20
- chamilton9 years agoOccasional Contributor
Thank you very much. How would I go about downgrading?I will downgrade and get back to you all with a response. When talking with their customer support they advised they have had no problems.
- chamilton9 years agoOccasional Contributor
I downgraded to 11.20
and was able to upload the build without any error.It appears to be a problem with 11.30.When i uploaded the most recent build today. Same symptoms as before. I have opened a support ticket. Am I the only one who has problems communicating with support team? Their turn around time is approximately 24 hours. With no resolution.
- TanyaYatskovska9 years agoSmartBear Alumni (Retired)
Hi Chamilton,
I see that this issue was resolved with the Support Team. Let me post the solution here so that other can see it:
Our R&D team investigated your Android app and found a cause of the issue. You have the MultiDex Android app which cannot be instrumented in TestComplete. That's why, you're using our module to build the instrumented version of your app. You added our library, but, you didn't call it in the Application class. So, you need to add a call of our library in the OnCreate method in the Lcom/harristeeter/htmobile/application/HTApplicatio class as it's described in the corresponding help topic:
https://support.smartbear.com/viewarticle/68053/
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