Forum Discussion

sudam_SL's avatar
sudam_SL
Contributor
4 years ago

SmartBear Test Extension is not installed or dissabled message showing even it installed and enabled

Hi All, I'm getting exception saying "SmartBear Test Extension is not Installed or is Disabled" when trying to execute bulk test. but I have installed the extension and it enabled. please help me to ...
Keyword Tests
Test Run
web testing
  • sonya_m's avatar
    sonya_m
    4 years ago

    Thanks for helping, Community!

     

    Hi sudam_SL! Were you able to find the solution?  If so, please share with other community members.

    Otherwise, looks like Emma is waiting on some info from you in this thread, so you can proceed with the investigation here, or open a support case. 

ebarbera's avatar
ebarbera
Staff
4 years ago

Hi sudam_SL - 

 

Following up it looks like you have added an image - i see you have a step to close the chrome process after the navigation. This could be affecting your testing. Could you send a photo of the test steps as well?

 

Thanks, 

Emma