Forum Discussion

sudam_SL's avatar
sudam_SL
Contributor
3 years ago

SmartBear Test Extension is not installed or dissabled message showing even it installed and enabled

Hi All, I'm getting exception saying "SmartBear Test Extension is not Installed or is Disabled" when trying to execute bulk test. but I have installed the extension and it enabled. please help me to ...
Keyword Tests
Test Run
web testing
  • sonya_m's avatar
    sonya_m
    3 years ago

    Thanks for helping, Community!

     

    Hi sudam_SL! Were you able to find the solution?  If so, please share with other community members.

    Otherwise, looks like Emma is waiting on some info from you in this thread, so you can proceed with the investigation here, or open a support case. 

ebarbera's avatar
ebarbera
Staff
3 years ago
Hi sudam_SL -

Would it be possible for you to send an image of the steps in the keyword test you are running? I would like to take a look at those to gain clarity.

Thanks,
Emma
  • sonya_m's avatar
    sonya_m
    SmartBear Alumni (Retired)
    3 years ago

    Thanks for helping, Community!

     

    Hi sudam_SL! Were you able to find the solution?  If so, please share with other community members.

    Otherwise, looks like Emma is waiting on some info from you in this thread, so you can proceed with the investigation here, or open a support case. 

  • sudam_SL's avatar
    sudam_SL
    Contributor
    3 years ago

    Hi ebarbera ,

     

    Please find the attached screen for the steps. i have used close browser to clear cache after the launch. and it help me to close the open browsers when fail the previous test case.

     

    Thanks,