Object or button not detected

Hi Alex,

I´m sorry for the delay in my Answer,  sure i can provide more information ad clarify.

how can I make test complete detect a click within a dropdown What type of detection you are talking about? Could you clarify please?

I´m trying to select one option from any dropdown within my test platform, for example:

I need to select within the Add drop down, the add product option

When I run the recorded steps it does not detect the Add product option and it does not click on this specific option and it marks an error that I could not find this option.

Can the dropdown be identified by the Object Spy / Object Browser?

When i select the Object Spy option:

 select the entire screen and not the option I require

If I select Point and press the shortcut option, select the entire screen and not the option I require.

What type of the tested application you are working with? (Desktop, Web, .Net, ...) 

I´m Working with Desktop,  and with Chrome.

I want to take evidence it takes the complete frame inside the screen What evidence you are talking about? Screenshot of control / dropdown or something else?

dropdown, buttons, names, actions, specific sections.

Hope this clarifies a bit more what I'm trying to do.

Thanks