Forum Discussion

AndiiiA's avatar
AndiiiA
New Contributor
7 months ago
Solved

OCR service failed to process the document

Since the your maintenance today we're encountering an OCR issue:   Details: Image dimension: 46x41 Size: 755 bytes Hash: 363b161c3a2f0e4d1c3dc9ca5607c401 Request execution time: 469 ms Server...
  • vinniew's avatar
    vinniew
    7 months ago

    Hi All 

     

    I have tried replicating this on 15.55 / 15.53 and 15.50 

     

    It seems like it is working

     

    Can you check again ? 

Bruce1's avatar
Bruce1
Senior Member
7 months ago

Same here! Do I need to write up a BUG ticket?

  • vinniew's avatar
    vinniew
    Staff
    7 months ago

    I can see there was an internal defect raised for our dev team which was being worked on today. 

     

    It seems like this has been solved