Forum Discussion

heidi_n's avatar
heidi_n
Regular Contributor
9 years ago

Objects are Recorded for 1 Windows User but not the Other?

At my company, we all login to a server to create TC tests. When I login with my Windows account, recording works great. But it I log in as another user, nothing gets recorded. Any ideas how to fix this?

 

Basically, I created a simple test where I log into our website, click on a link and close out. But when other windows users try to do the same thing in TC, their actions aren't getting recorded in Chrome. 

 

Doesn't work for Windows User2:

Works for me:

I logged in as Windows User2 and performed the same steps that I did on my Windows login that worked, and when I was logged in as Windows User2, nothing got recorded:

 

 

We verified that all users set this up:

https://support.smartbear.com/testcomplete/docs/app-testing/web/general/requirements.html 

https://support.smartbear.com/testcomplete/docs/app-testing/web/general/preparing-browsers/chrome.html#Settings

  • Marsha_R's avatar
    Marsha_R
    Moderator
    9 years ago

    Check your windows permissions?  Maybe you are administrator and they are not?

  • Ravik's avatar
    Ravik
    Super Contributor
    9 years ago

    Check the window permissions and try to launch your browser as different user.

     

    (I did this with IE Browser and it's work for me)

     

    Added IE Browser into Tested App and Run it as -

     

    Call TestedApps.MyApp.RunAs("APAC", "User", "password")

    • heidi_n's avatar
      heidi_n
      Regular Contributor
      9 years ago

      When we create new projects, we choose the "Functional testing of web pages" option so there are no tested apps. Do you think we should be using the "Generic Windows Application" option instead?

      • Marsha_R's avatar
        Marsha_R
        Moderator
        9 years ago

        I would try it.  Create a new project with the Generic Windows Application option and copy one of your tests in there and see what happens.