Forum Discussion

heidi_n's avatar
heidi_n
Regular Contributor
9 years ago

Objects are Recorded for 1 Windows User but not the Other?

At my company, we all login to a server to create TC tests. When I login with my Windows account, recording works great. But it I log in as another user, nothing gets recorded. Any ideas how to fix t...
heidi_n's avatar
heidi_n
Regular Contributor

I asked our IT department, and they verified we are all Admin users.

  • heidi_n's avatar
    heidi_n
    Regular Contributor
    9 years ago

    I checked, but those settings were already enabled for all users.

    • HKosova's avatar
      HKosova
      SmartBear Alumni (Retired)
      9 years ago

      In this case it's best to contact Support so they can help troubleshoot this problem.

      • heidi_n's avatar
        heidi_n
        Regular Contributor
        9 years ago

        Thanks, I created a Support Request: 00202850