Forum Discussion

heidi_n's avatar
heidi_n
Regular Contributor
9 years ago

Objects are Recorded for 1 Windows User but not the Other?

At my company, we all login to a server to create TC tests. When I login with my Windows account, recording works great. But it I log in as another user, nothing gets recorded. Any ideas how to fix t...
Marsha_R's avatar
Marsha_R
Moderator

Check your windows permissions?  Maybe you are administrator and they are not?

heidi_n's avatar
heidi_n
Regular Contributor
9 years ago

I asked our IT department, and they verified we are all Admin users.

    • heidi_n's avatar
      heidi_n
      Regular Contributor
      9 years ago

      I checked, but those settings were already enabled for all users.

      • HKosova's avatar
        HKosova
        SmartBear Alumni (Retired)
        9 years ago

        In this case it's best to contact Support so they can help troubleshoot this problem.