Not Able to Activate license via trial key

Hello All



I am unable to activate the testcomplete trial activation via the trial license key provided into the mail .



Whenever i try to activate the trial version , i always get the same error message appearing onto my window , which i pasted the snapshot with this edit



Please have a look at the attached snapshot , and let me know what exactly can be done in order to resolve this kind of problem



I am using the testcomplete trial version onto the remote machines , i installed it onto the remote machine and using there only , when using locally , its running perfectly for 30 days without any kind of issue.



Now to describe the remote machine it is somewhat like a cloud service.



Earlier it was running fine without any kind of issues , but from the past couple of days or so, it is throwing the same kind of error again and again .



Please try to help me as soon as possible as my work in hindering a lot due to this



Thanks in advance