Need information about TestComplete Product key

Hi,



http://support.smartbear.com/viewarticle/63468/

Hi ,



I have lost my Customer ID ! 

For any help Customer ID is needed and I lost it . 

Please provide some solution ...

Please open a case with Customer Support (http://support.smartbear.com/message/?prod=TestComplete).  We can help you figure out your account information.  Providing a license info file from your License Manager when you open the support case would also help.  To do that:



Download the HASP RUS utility using this link: HASP RUS. (http://downloads.automatedqa.com/HASP_RUS_AQA.exe)

1. 
   Install it on your VM.


2. 
   Launch the utility.


3. 
   Click "Collect Information" in the "Collect Key Status Information" tab of the utility.


4. 
   In the Save File dialog box that appears, specify any file name (say, MyLicenses.c2v) and click Save.


5. 
   Send us the generated C2V file.

Hi Khan,

Hi Joseph ,



I have generated the Info file as per your suggestion .

Please tell where to send the file .

Any email Id .....

Hi Khan,



You may attach generated file to the Support ticket created via http://support.smartbear.com/message/?prod=TestComplete as per Joseph's reply.

Thanks Experts for the help . Ticket is generated