Forum Discussion

RaghdaMorsy's avatar
RaghdaMorsy
Occasional Contributor
7 years ago

Is TestComplete compatible with FireFox ?

Hi,

I'm trying to use TestComplete with FireFox 61.0.1 , but TestComplete is not recognizing the objects on screen .
I applied all the recommendations mentioned in Preparing Firefox for Web Testing , but didn't work :smileysad:
I even tried to install FireFox 59 and also didn't work :smileysad:

 

And I see the same issue in Chrome !

Any help please !

Thanks
Raghda

Firefox
NameMapping
Object detection
TestComplete
web testing
  • tristaanogre's avatar
    tristaanogre
    7 years ago

    What version of TestComplete are you using?  Currently, TestComplete 12.50 supports up through FireFox 61 as per https://support.smartbear.com/downloads/testcomplete/firefox-patches/.  

     

    Likewise, TestComplete 12.50 supports Chrome 67 out of the box... but there is a requirement of having the Chrome extension installed in the browser.  If the extension isn't installed, you won't be able to recognize objects in Chrome.

     

     

  • nisgupta's avatar
    nisgupta
    7 years ago

    Finally we resolve this . Somehow we miss the following setting in firefox

    browser.tabs.remote.autostart

    browser.tabs.remote.autostart2

     

    we changed it to false. and it work now.

     

    Thanks

    Nishchal

  • tristaanogre's avatar
    tristaanogre
    Esteemed Contributor
    7 years ago

    What version of TestComplete are you using?  Currently, TestComplete 12.50 supports up through FireFox 61 as per https://support.smartbear.com/downloads/testcomplete/firefox-patches/.  

     

    Likewise, TestComplete 12.50 supports Chrome 67 out of the box... but there is a requirement of having the Chrome extension installed in the browser.  If the extension isn't installed, you won't be able to recognize objects in Chrome.

     

     

    • RaghdaMorsy's avatar
      RaghdaMorsy
      Occasional Contributor
      7 years ago

      Thank you , I updated TestComplete version from 12.42 to 12.50 , and the problem was solved.
      Sorry for the late reply, because I got a license issue when I updated TestComplete, now everything is solved!

      Thanks
      Raghda

    • nisgupta's avatar
      nisgupta
      Valued Contributor
      7 years ago

      tristaanogre

       

      The problem is solved . One of the team member fail to set up the firefox.

       

      Thanks again.

       

       

  • Duess's avatar
    Duess
    Occasional Contributor
    7 years ago

    Is it not recognizing them during recording or playback?  If it is a NameMapping issue then you may need to find what works best for your web application testing. NameMapping itself is great, but it is something that takes time to figure out.  I am still finding better ways to interact with it all the time. 

     

    You may have to take the approach I did and add NameMapping manually with criteria specific to the way you need the items to be found.

    OR

    script out finding the objects using the Find method 

    https://support.smartbear.com/testcomplete/docs/app-testing/web/general/common-tasks/finding-objects/specific-method.html

    • nisgupta's avatar
      nisgupta
      Valued Contributor
      7 years ago

      We are also having the same issues . One team memeber  has the Firefox 61.0.1. We did check for updates for firefox patch. We have the check the files as well.

       

      But it is still not recognizing the objects using Object Spy.

       

      Thanks

      NG

      • tristaanogre's avatar
        tristaanogre
        Esteemed Contributor
        7 years ago
        nisgupta wrote:

        We are also having the same issues . One team memeber  has the Firefox 61.0.1. We did check for updates for firefox patch. We have the check the files as well.

         

        But it is still not recognizing the objects using Object Spy.

         

        Thanks

        NG

        Same question.  What version of TC are you running?  If you're not running TC 12.50, then there is no patch, currently, to support FireFox 61 for older versions of TC.

         

        If you ARE running TC 12.50, then I'd recommend contacting support directly at https://support.smartbear.com/message/?prod=TestComplete

    • nisgupta's avatar
      nisgupta
      Valued Contributor
      7 years ago

      Object Spy is not able to highlight the object. 

      • cunderw's avatar
        cunderw
        Community Hero
        7 years ago

        Any object or just a specific object? Can you post a screen shot of object in your object browser? Does this happen on all sites or just one?