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Jainsoumya's avatar
Jainsoumya
Contributor
3 years ago

Getting error here was an attempt to perform an action at a point, which is beyond the screen.

 Marsha_R  npaisley  I am getting this error when I triggered the test case in remote desktop from pipeline . But when I run the test case manually in remote desktop its working fine . I am not sure how coordinats get changes when tets cases are running in unattended mode 

here was an attempt to perform an action at a point, which is beyond the screen. 
  • Hi Jainsoumya!

     

    When triggered remotely, is the same user ID/session being used as when logged in manually? Are you sure that the screen is up and an interactive user session is being enabled? 

     

    Lastly, may you provide a screenshot of the error log itself and the accompanying picture that is captured?

    • Jainsoumya's avatar
      Jainsoumya
      Contributor

      Hi npaisley 

      Yes same user if was used when triggered remotely and manually.

      Here are the logs when triggered remotely please refer :remote logs.zip)

      Logs when triggered manually in remote desktop :logs.zip

       

      Regards,

      Soumya 

  • Hi Jainsoumya,

     

    Thank you for the logs files. 

     

    In the failing log I see that PowerPoint has a 'Recover Unsaved File' message. This is most likely altering the interface and the position where the cursor needs to be to change the size of the slide. I would work on making sure that error does not come up, as you will most likely need to create a new action for the altered interface with that message.

     

    Let's get that error out of the way and let us know if that improves your test.

    • Jainsoumya's avatar
      Jainsoumya
      Contributor

      Hey npaisley ,

       

      Thank you so much for looking into it ..let me know if we can connect over a call 

      Regards,

      Soumya Jain