Forum Discussion
npaisley
3 years agoStaff
Hi Jainsoumya!
When triggered remotely, is the same user ID/session being used as when logged in manually? Are you sure that the screen is up and an interactive user session is being enabled?
Lastly, may you provide a screenshot of the error log itself and the accompanying picture that is captured?
- Jainsoumya3 years agoContributor
Hi npaisley
Yes same user if was used when triggered remotely and manually.
Here are the logs when triggered remotely please refer :remote logs.zip)
Logs when triggered manually in remote desktop :logs.zip
Regards,
Soumya
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