Forum Discussion

michaeltayag's avatar
michaeltayag
New Contributor
14 years ago

Floating License on Remote Computers

Hi everyone. We currently purchased TestComplete and decide to use a Floating License. We successfully installed and used TestComplete. Last week we decide to change the location of our license manager on 1 of our servers remotely or outside our network so that it can broadcast on our different branch office. The servers on outside our network has a public ip address. i already configured on the hasp administration console on my laptop the public ip of the new license server but it didnt succeeded. we configured the firewalls on each side and we comes to the point that we already turnoff our restrictions and firewalls but not able to succeeded. we repeat it three times until we are not able to deactive our license. Can we able to place our license manager outside of our network, probably on on other countries with public ip address and from their, it will broadcast our license to each of every TestComplete Workstations in diffrent countries. 



Thanks!





2 Replies

  • febmontefrio's avatar
    febmontefrio
    14 years ago
    Hi Smart Bear,



    This is to follow-up on you guys regading Michael's post above. Here is customer ID: A44663



    Warm Regards,

    Feb
  • joseph_michaud's avatar
    joseph_michaud
    Icon for Staff rankStaff
    14 years ago
    Feb and Michael,



    Yes, there should be no problem putting your license server on an external network.  Naturally you need to point your clients to it.  And you need to make sure that port 1947 is not blocked.



    Once you've added the computer name/IP address of the license server to the Search Parameters of the client (and clicked Submit), and assuming you haven't restricted access on the server, the server machine should appear in the devices list on the client:



    http://localhost:1947/_int_/devices.html



    If it doesn't, then most likely the port is being blocked and you'll have to figure out why and where.





    Since you've already opened up a separate support case, we'll continue any further work there.



    Joe