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vondie's avatar
vondie
Contributor
9 years ago
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Drop-downs Not Recognizing Value is Selected

I am not sure if this is an issue with TestComplete or the website we are testing on but I figured I would give the community a chance as I always come away with an answer.    I am currently testin...
  • JL's avatar
    JL
    9 years ago

    Scott Jeffries, from SmartBear Alertsite Customer Care, answered my question, the text of which is below.

    Thanks Scott.

    Joe

     

    The Report Engine in the console allows you to filter for errors only, but this will not help highlight the URLs that caused the error in each case. For this kind of granularity you will need to use the Report API and pull the data into your own application to filter for the data you seek. Sorry for the inconvenience. Help link below on Report API.

     

    http://help.alertsite.com/ReportAPI

     

vondie's avatar
vondie
Contributor
9 years ago
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NisHera - The objects are definitely being recognized in TestComplete so I don't think that's an issue. I have also tried adding delays before and after the drop-down selection and it's still failing. 

 

Colin_McCrae - When I say "click" I mean manually intervening and clicking on the drop-down and selecting the value while the test is waiting for the next page's objects to load. I tried what you said and added a manual click after and also tried adding one before and neither one worked, unfortunately. It was a great suggestion, regardless. I have attached a screenshot of part of the test for more context. The drop-downs in question are highlighted in yellow. 

 

I have a bug open with a video attached but the dev team is saying that they can't reproduce it manually so they do not want to spend time fixing it. I would be happy to find a workaround as long as I could get past this without intervention. 

vondie's avatar
vondie
Contributor
9 years ago
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Hi all. I did not figure out a solution to this issue but the issue resolved itself when the developers changed the way the Next button works. The drop-downs are still causing issues but they implemented an OnClick Next Button validation that picks up on the values. Thanks for your help!