Forum Discussion

lkhua's avatar
lkhua
New Contributor
6 years ago

'Contact Us' Is Working?

I contacted SmartBear last week through 'Contact Us' but there is no response till now.  Is there  anyone even reading it?
  • TanyaYatskovska's avatar
    TanyaYatskovska
    6 years ago

    Hi lkhua,

     

    I'm not a licensing specialist. So, I cannot reply to you about the prices. I've asked our team to contact you.

     

    I can clarify several things:

    • The Internet connection is required only to activate a license. 
    • A Node-Locked license is linked to the computer. However, if you need to move the software, you can deactivate the license from one computer and activate it on another one.
    • If you buy 5 licenses, it means that only 5 TestComplete instances can be launched at the same time. The Internet connection isn't required for license usage. You will activate a Floating license on the License Manager PC. This computer should be available in your network so that all TC machines have access to it.

     

     

     

lkhua's avatar
lkhua
New Contributor

Hi TanyaYatskovska 

 

Thank you for the response.  I have a better picture of how the licensing works.  Your colleague has contacted me, so i'll discuss with him on the pricing.  Again, thank you very much.

TanyaYatskovska's avatar
TanyaYatskovska
SmartBear Alumni (Retired)
6 years ago

Happy to help :)