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Vivek72's avatar
Vivek72
Contributor
10 years ago
Solved

Compatibility issues with MS Lync or Skype for Business

Hi   Anyone experiencing compatibility issues between Test Complete and MS lync or MS Skype for Business? I cannot operate TC and MS lync/Skype both at a time and if I do, TC freezes and crashes. A...
  • TanyaYatskovska's avatar
    TanyaYatskovska
    9 years ago

    Hi Vivek72,

     

    This is a completely different question J

     

    I would recommend that you make sure that the latest Skype/Lync version and TestComplete are installed on your computer.

    Also, it makes sense to add the Skype process to TestComplete’s Process Filter. In this case, TestComplete shouldn’t affect this tool. Please read the "Process Filter Dialog" ( http://smartbear.com/viewarticle/57695/ ) help topic for details.

TanyaYatskovska's avatar
TanyaYatskovska
SmartBear Alumni (Retired)

Hi Vivek72,

 

You need to add the NetUIHWND class name to the Open Applications | MSAA | List of accepted windows project settings. After that, TestComplete should successfully recognize objects inside Lync.

 

MSAA.png

Vivek72's avatar
Vivek72
Contributor
9 years ago

Thanks Tanya,

 

Apologies for delayed reply. My target here is not to identify objects in MS lync as it got nothing to do with my testing. But the interaction between the Skype and Test Complete itself is stopping me from using skype which is the main source of communication between developers and testers. As soon as skype is started, the Test Complete gets frozen preventing me from using Test complete. This enforces us run only one program at a time.

 

Thanks

Vivek72

  • TanyaYatskovska's avatar
    TanyaYatskovska
    SmartBear Alumni (Retired)
    9 years ago

    Hi Vivek72,

     

    This is a completely different question J

     

    I would recommend that you make sure that the latest Skype/Lync version and TestComplete are installed on your computer.

    Also, it makes sense to add the Skype process to TestComplete’s Process Filter. In this case, TestComplete shouldn’t affect this tool. Please read the "Process Filter Dialog" ( http://smartbear.com/viewarticle/57695/ ) help topic for details.

    • Vivek72's avatar
      Vivek72
      Contributor
      9 years ago

      That works Tanya :manhappy: .

       

      I got a habit of unchecking all the processess except browsers on which I am testing. That is only because I for some reason thought applications that are not related to testing in object browser could slow the recognition process. But, adding skype process to filter window helped improve the performance.

       

      Thanks a lot.