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ddima's avatar
ddima
Occasional Contributor
8 months ago

Click doesn't work on Chrome popup

Hi all,

after Chrome update to 116 version faced with issue when TestComplete click doesn't work on Chrome popup.

 

1. Popup is called in my web application

2. It is necessary to click on the "Open *****" button using Click() action

Result: Button doesn't click.

 

I've tried to set focus or hover mouse on the button and then perform click. Also tried to do ClickM. Click doesn't work. But set focus and hover mouse work successfully.

Also I tried to get Enabled property for this button and if True then perform Click. Doesn't help.

 

There are to ways to workaround:

1. doing press Enter key on the button

2. trying do the second click on the button if the first click was failed.

 

But it's all about risk of missing bug in future.

 

Maybe someone has idea what can I do before clicking on the 'Open ****' button?

 

 

Web Testing

27 Replies

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  • jkrolczy's avatar
    jkrolczy
    Regular Contributor
    8 months ago

    I running the latest TestComplete/TestExecute along with latest Edge browser version and I am experiencing the same issue where Click() is not working as it should for buttons that have always worked with no issues.

    Something is still not stable with TestComplete vs. the chromium updates that keep coming out with Chrome or MS Edge.  It likes it gets fixed to a degree and then chromium changes again and TC\TE are in a broken state again.  A see-saw effect.

    I won't mind seeing some patch updates from SmartBear for these issues instead of waiting for the next minor update for TC\TE for keeping up with the chromium and constant browser updates.

     

     

     

     

    • jkrolczy's avatar
      jkrolczy
      Regular Contributor
      8 months ago

      Dealing with Microsoft Edge Version 116.0.1938.69 (Official build) (64-bit) popups.

  • jkrolczy's avatar
    jkrolczy
    Regular Contributor
    8 months ago

    From SmartBear Support:

    The issue is reproducible at our end and we are escalating this issue to our dev team. We will update you ASAP.

     

    Workaround of the issue : Try adding one extra click()/ClickButton() in Script/Keyword Test.

     

    function Test1()

    {

      Browsers.Item(btEdge).Navigate("https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.w3schools.com%2Fjsref%2Ftryit.asp%3Ffilename%3Dtryjsref_alert&data=05%7C01%7Cjkrolczyk%40finthrive.com%7C27f3634bfcb5497a263d08dbb05cf08c%7C7275f0e583644ca28e546482cff5601e%7C0%7C0%7C638297685469162290%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=n%2BF0ODCmZN2zK%2BzNFA6Q7PDDfanmoodk2pNZUqGTel8%3D&reserved=0");

      let browser = Aliases.browser;

      browser.BrowserWindow.Maximize();

      let page = browser.pageW3schoolsTryitEditor;

      page.frameIframeresult.buttonTryIt.ClickButton();

      page.Alert.buttonOk.ClickButton();

      page.Alert.buttonOk.ClickButton();

    }


    Just to add further here:
    I do my scripts through scripting.

    I have tried the Click(), ClickButton(), DblClick(),  Click()&Click(), and Click(x,y) and Click(x,y),Click(x,y)
    These will work and then not work - so these are good tries but not reliable 100%
    Obviously the best solution is just one Click() which SmartBear will fix soon for all 🙂 

     

  • jkrolczy's avatar
    jkrolczy
    Regular Contributor
    8 months ago

    Update:

     

    That actually broke something else now that was twice fixed by SmartBear with MS Edge

    within this year ☹️


    I'll provide more details here shortly.

    • jkrolczy's avatar
      jkrolczy
      Regular Contributor
      8 months ago

      This solution is not 100% stable.

      Running my scripts multiple time today with the latest of TestComplete 15.55.53
      The Click() is not 100% reliable.

       

      TestComplete 15.55.53 has also brought back a previous issue for the third time now.

      The MS Edge Downloads window is not recognizable again.


      I had a previous case on this and worked with SmartBear on a zoom call for this issue.
      It was working in my previous TestComplete release of 15.54.3

      I have messaged back the above to SmartBear Customer Care and await a response.

       

      • jkrolczy's avatar
        jkrolczy
        Regular Contributor
        8 months ago

        More Click() related details:

         

        For the release of TestComplete 15.55.53


        The Click() of 'OK' button works (was fixed) for the Alert popup for MS Edge.

        The Click() of 'OK' button DOES NOT work 100% for the Confirm popup for MS Edge.

         

  • mikef's avatar
    mikef
    Staff
    8 months ago

    Hi ddima 

     

    What version of TestComplete are you using? The latest version should be able to handle this JS alert.

     

    If not, you can try using an image-based action or an OCR action to handle it.

    • ddima's avatar
      ddima
      Occasional Contributor
      8 months ago

      I've updated TestComplete/TestExcute to the latest. But the problem is still reproducible.

      • ddima's avatar
        ddima
        Occasional Contributor
        8 months ago

         Image-based action doesn't work as well. The same behavior as with a usual click.

  • rraghvani's avatar
    rraghvani
    Champion Level 3
    8 months ago

    TC is able to identify the alert dialog on Edge Version 116.0.1938.69 (Official build) (64-bit)

     

     

    I haven't come across that dialog yet.

     

    • jkrolczy's avatar
      jkrolczy
      Regular Contributor
      8 months ago

      I can detect the various dialog windows on the latest MS Edge as well, but it's a button issue.
      which I am assuming like Chrome is having.

       

      A Click() can work as an single function when testing the button, but when running a script it 
      still finds the Button, but the Click() or any click will not work.

      • ddima's avatar
        ddima
        Occasional Contributor
        8 months ago

        As well for me.
        In debug mode works fine. 

        But when I run a whole script then Click fails.

    • ddima's avatar
      ddima
      Occasional Contributor
      8 months ago

      This action requires the Intelligent Quality add-on. Unfortunately, I do not have such a license on my project.