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MB2021's avatar
MB2021
Visitor
3 years ago

Can't install TestComplete

Hello,

I downloaded a trial version of TestComplete but I have problems installing it; keep getting an error message "Not all pre-installation conditions are met". See attached file.

Where can I find what these pre-installation conditions are?

Thanks

 

1 Reply

  • The message is saying that a TestCompelte process is already open.  If another version of TestComplete is open on your system please close it and try again.

    Close all the applications that may use the same files that TestComplete uses, for example, web browsers, your tested application, Microsoft Visual Studio, and so on.

    Also, check your Task Manager to see if  "TestComplete.exe" is running, if so end the task and try again.

    https://support.smartbear.com/testcomplete/docs/general-info/installing/installation-steps.html